If a restaurant consistently delivers food and customer experience the same way every time, why is it so hard for staff to consistently answer the phones?

Don Fox, CEO of Firehouse Subs, grew from 65 restaurants to over 1180 since becoming CEO in 2009—and franchises value consistency.

Find out how to apply this advice to your practice on this episode of the Power Hour.

Get into the holiday spirit!

It's the time of year for staff wanting time off around the holidays, considering an office holiday party, and deciding on bonus distribution.

We discuss it all this week!

Gary outlines 9 practice management habits you have to break—things you’re doing that you think are OK but really aren’t.

Here's a hint: One is spending too much time with patients. Tune into to hear the rest!

Make a big end of year push!

It's that time again....year end is staring us in the face.

It's time to make the BIG PUSH to make the numbers for 2019.