Dr. Bethany shares an innovative approach that can help optometrists revolutionize wages and pay their staff more. This method creates a win-win situation for both the practice and the staff members and has been shown to increase staff motivation, productivity, and revenue.

In this episode, we explore the importance of customer service in optometry with Dr.Jennifer Stewart. She is the Editor of Independent Strong, Founder of OD Perspective, Co-Founder and Chief Vision Officer of Performance 2020, and an optometrist with almost 20 years of experience. Dr. Jennifer shares her insights on how to create a welcoming and comfortable environment for patients, the role of technology in enhancing customer service, and the benefits of investing in staff training and development. If you're a healthcare professional looking to improve your customer service skills, this episode is for you. 

It's essential to acknowledge that financial stress can have a significant impact on an individual's mental and physical well-being. As a Practice Owner, it's vital to recognize this and take steps to support your staff. In this episode, Dr. Bethany and Evon Mendrin discussed a range of topics related to employee financial situation, including 401(K). It was a fascinating discussion, and we learned a lot from Evon's insights and perspectives.

If you want to learn more about Evon and their work, you can visit their website at https://optometrywealth.com/. 

Do you have trouble organizing your days for success? Steve Alexander, Head of Marketing, Strategic Partnerships at Anagram, shares his actionable tips and tricks to maximize productivity and enhance time management.