Power Hour Optometry's Only Live Radio Show

What can optometrists learn from the latest United Airlines customer service debacle?  A LOT!  Tune in to this episode of the Power Hour where Gary discusses great ways to amp up your customer service, a simple technique to measure it, and what to do when things go horribly wrong – which at some point, they absolutely will!

Direct download: 42617.mp3
Category:Optometry -- posted at: 3:27pm EDT